Community Relations Coordinator -SW 6-16-11

Spring Hills Senior Communities - Dayton, Ohio
Friday, September 20, 2013


Position Summary: To provide administrative assistance to the Sales Office. Manages the move in process of new residents and assists the Community Relations Counselor in managing prospect processes. Reports to Communities Relations Counselor.

Essential Functions:

· Manages creative follow up campaigns at the direction of Community Relations Counselor.

· Organizes and maintains tickler systems and sales boards.

· Assists as needed with tours and call outs to prospects.

· Demonstrates knowledge of One on One sales strategy and implementation.

· Successfully obtains One on One discovery and participates in on-site tours, home visits, and creative prospect follow up

· Facilitates and coordinates move in paperwork and transition of new residents.

· Maintains all departmental administrative duties.

· Assists with the completion and dissemination of weekly, monthly, and quarterly reports.

Non Essential Functions:

· Attends all required training, in-services, and staff meetings.

· Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, the achievement of safe working practices, and by practicing proper infection control measures.

· Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.

· Adheres to all policies and procedures of Spring Hills, LLC

· Performs all other duties as assigned.


· Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

· Organization - ability to organize priorities and task effectively. Organize large amount of sensitive data.

· Verbal and written communication - possess excellent communication skills. Communicating clearly and effectively with various groups of people.

· Computer skills - proficiency in Word, database software


· Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

· Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

· Speech Recognition - The ability to identify and understand the speech of another person.

· Speech Clarity - The ability to speak clearly so others can understand you.

· Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

· Written Comprehension - The ability to read and understand information and ideas presented in writing.

· Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

· Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Experience and Education: Some college. One year or more administrative experience. Efficiency in computer software such as Microsoft Word, Excel, and Powerpoint.

Time spent in physical exertion: Standing (1/3-2/3), walking (1/3-2/3), sitting (over 2/3), using hands to finger, handle or feel (over 2/3), reach with hands and arms (over 2/3), climb and balance (1/3-2/3), stoop, kneel, crawl (1/2-2/3), talk or hear (over 2/3), taste or smell over 2/3). Lifting up to 10 pounds (1/3-2/3), Up to 25 pounds (over 2/3); Up to 50 pounds (over 2/3); up to 100 pounds (under 1/3); more than 100 pounds (under 1/3)

Dayton, OH

Dayton, Ohio

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